Terms and Conditions
Terms and Conditions
1. Acceptance of Terms
By using our website or booking any services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.
2. Booking and Payment
All bookings must be confirmed with full or partial payment as specified on the service page.
Payments are accepted via credit card, bank transfer, or secure online payment gateway.
Prices listed on the site are in [currency] and include applicable taxes unless stated otherwise.
3. Cancellations and Refunds
Cancellations must be submitted in writing.
Cancellation fees may apply based on how many days in advance the cancellation is made:
More than 30 days: Full refund (minus transaction fees)
15–30 days: 50% refund
Less than 15 days or no-show: No refund
Some services (e.g., flights or special activities) may be non-refundable.
4. Changes to Itinerary
We reserve the right to make necessary changes due to weather, safety, local conditions, or force majeure.
If a change is required, we will inform you as soon as possible and offer suitable alternatives.
5. Travel Insurance
We strongly recommend purchasing travel insurance to cover cancellations, medical issues, lost baggage, and other unexpected events.
Moroccohiddengems is not responsible for any losses not covered by travel insurance.